“You can design, build and create the most wonderful place in the world – but it takes people to make the dream a reality.”
—Walt Disney
Build World-Class Teams with World-Class Training
In today’s fast-moving, high-demand business landscape, your greatest competitive advantage is a team that is aligned, empowered, and equipped to perform at their highest level—every day.
Our World Class Training Programs are built to deliver measurable transformation across eight essential domains of professional excellence. From emotional intelligence and communication mastery to client leadership, burnout prevention, and service innovation—your teams will gain the mindset, skill set, and systems to deliver consistent results with exceptional value and client experience.
What Today’s Teams Need to Thrive
Success now requires more than technical know-how. It demands:
- Emotional agility and empathic communication
- Leadership at every level
- Resilience, adaptability, and self-care
- A shared standard of excellence and accountability
- Cultural intelligence to serve diverse markets with purpose and precision
Benefit from a Success Formula for High Performance
Build a World Class Culture of high performers with the right MINDSET, SKILL SET and SYSTEMS to succeed. Our proprietary training raises conscious leaders within your organization who are equipped to work in unison to grow the business to its peak potential. We used evidence based mindset training in the neuroscience of success, diverse and inclusive skills sets to serve a changing marketplace and systemize your results for consistency and reliability. Empower your people. Strengthen your culture. Grow your results.
Empower Your Teams with Tanya Chernova's Transformational Corporate Training
Now more than ever, companies need resilient, aligned, and high-performing teams who deliver excellence at every level. Tanya Chernova delivers dynamic in-person training experiences that inspire, educate, and elevate your people to embody your vision, mission, values, and non-negotiable standards—with clarity, purpose, and professionalism. Tanya fuses neuroscience, business strategy, and human behavior into every customized training—bringing energy, insight, and lasting impact to your team. With decades of experience and a deep understanding of what drives performance, she turns every session into a catalyst for measurable growth. Elevate your team. Align your culture. Exceed your goals. Book your customized corporate training with Tanya Chernova today.
Choose from a World Class® Curriculum to Achieve Your Goals
An expansive library of over 30 evidence backed proven training modules for you to grow and succeed in the new economy. Tanya’s Training is 100% Guaranteed.
PROFESSIONALISM & CULTURE EXCELLENCE
Develop your team’s Professional Identity and work within its safe and ethical boundaries. Work and excel in an inspiring corporate culture and collaborate effectively to foster team success. Embrace change and deliver on the company vision, mission, and values.
Outcome: Your team will raise their standards of excellence and understand what is expected of them as a high performing employee. Set them up to grow & succeed together in an inspired and vibrant culture.
EMPATHIC & ACTIVE LISTENING
A critical skill to build rapport, deliver quality service, recover from service failure, and prevent miscommunication. Learn to separate acknowledging from approving or agreeing. Identify and adapt to different personality styles. Gain the skills to keep the speaker from feeling or becoming defensive. Learn to decode body language and nonverbal signs and shape your language so that others know you are listening actively.
Outcome: Employees will learn to build trust and establish rapport. Create and preserve positive relationships, client loyalty and team success.
EFFECTIVE COMMUNICATION
Understand the negative effects of well-meaning actions in the context of poor communication. Use the power positive language to deliver the best client experience and preserve relationships when saying no, asking for a change of behavior and setting healthy boundaries.
Outcome: Carry out rules and safe, professional, and pleasant conversations. Manage resistance, de-escalate aggression while avoiding misunderstanding, judgment, or stress. Reduce turnover and employee stress. Increase client experience and rave reviews.
EFFECTIVE VIRTUAL COMMUNICATION
Learn the key skills to be an effective and empowering communicator in a virtual world. Improve your participation & listening skills to enhance retention. Organize your message and deliver it with clarity and confidence. Take productivity to a whole new level with this essential program.
CLIENT SERVICE EXCELLENCE
Inspire and educate your team with the Forbes® exclusive 5-star international rating handbook to set the world class service standard for your team. Learn practical etiquette and techniques to sensitively handle delays, resolve conflicts and manage disappointments in a positive way. Deliver the ultimate client experience to increase client loyalty, referrals, and repeat business.
INSPIRE AND DELIGHT
Empower your team’s ability to both surprise and delight a customer at each, and every touch point in the customer experience. Learn practical techniques to become brand ambassadors to relate to and connect with customers. Create memorable experiences that translate into positive reviews, client engagement on social media and positive press.
Outcome: Employees confidently interpret emotional signs and go above and beyond to make each client visit special and unique to them.
MANAGING EMOTIONS AND PERFORMING UNDER PRESSURE
Develop the steady self-control that people respond to and respect. Learn to manage your emotions under pressure manage the fear response in yourself and others. Make good decisions under stressful circumstances. Create and preserve good relationships with clients and co-workers. Learn to stay adaptive when the timing is critical.
Outcome: Employees resist the fight or flight response to high pressure situations. Solve problems correctly and creatively. Reduce stress build up, anxiety and the fear of failure to perform at their best.
SELF CARE & PERSONAL DEVELOPMENT
Learning and practicing self-care is essential to maintain balance and a vibrant connection. Discover your subconscious blocks and overcome the barriers to self-care. Create a wellness action plan to move you forward. This eye-opening session will improve every aspect of your life.
Outcome: Decrease down days, increase performance quality at work, increase employee engagement and retention by preventing burn out and staying energized.
Contact Tanya to book your consultation to create a training program that’s right for your vision, team and goals. tanya@tanyachernova.com
Interactive Virtual Training
As an expert in human behavior and corporate leadership, Tanya helps teams regain the enthusiasm to succeed in any professional setting.
Bring your team together into one Zoom Room for engaging interactive training with ultra high definition cameras and audio, live chat, breakout rooms and touchless workbooks.
Tanya teaches professionals the self-awareness, inspiration, and tools to help themselves and their clients embrace change with a new, positive attitude and turn challenges into opportunities in both their professional and personal lives.
Teams are given the tools to stretch out of their comfort zone with confidence to become stronger leaders, creative problem solvers and effective innovators.
